SMS Notification Consent
VRM CRM Tool text message notification consent
What messages may include
SMS notifications may include reminders for upcoming or due items, including:
- Follow-ups
- Action items
- CE events
- Other CRM-related reminders or updates enabled in your account
Message timing
When SMS notifications are enabled, reminders may be sent before or on the due date of an item. Typical reminder timing may include:
- 3 days before the due date or event date
- 1 day before the due date or event date
- The day of the due date or event
Message and data rates
Message and data rates may apply depending on your mobile carrier plan. Message frequency may vary based on your CRM activity and notification settings.
If the administrator enables Email-to-Text as the SMS gateway, you may be asked to select and verify your mobile carrier before reminders can be sent through your carrier’s email-to-text gateway.
Carriers are not liable for delayed or undelivered messages.
Opting out
You may disable SMS notifications at any time in your CRM preferences. You may also reply STOP to opt out of text messages, where supported.
Help
For help with SMS notifications, contact your CRM administrator or support contact.
Consent
By entering or confirming your mobile number and enabling SMS notifications from your account preferences, you confirm that you are authorized to use that number and consent to receive SMS notifications from the VRM CRM Tool.